Customers in Canada are taking to the internet to complain that their vehicle deliveries are being delayed by up to a year in some cases. A thread on the Rivian Owners Forum that Muscle Cars & Trucks first noticed has several posts from disgruntled Canadians sharing alleged letters from the company. An owner claims in the original post that their Launch Edition R1T (ordered in 2020) was originally scheduled to arrive between July and September 2022. We contacted Rivian to confirm that these letters and timelines are correct, but have yet to receive a response. However, in the original post, the letter cites supply chain issues and service infrastructure as the reasons for the delay. Rivian has indeed struggled with production ramp-up. Despite nearly doubling its output to 4,401 in the second quarter of 2022, the automaker is still struggling. It has only produced 7,696 vehicles in the first half of the year, less than a third of the total number it intends to produce in 2022.
- In March, the automaker stated that it aimed to produce 25,000 vehicles this year, a figure that had already been revised. The automaker initially stated that it planned to produce 40,000 vehicles in 2022, and its stock price suffered as a result of the revision. Customers in the United States, Rivian’s home market, have expressed dissatisfaction with the length of their vehicle wait times. However, the situation may be even worse in Canada, where Muscle Cars & Trucks reports only two units on the road. Indeed, the Canadian customer who posted the alleged Rivian letter concluded their post with “RIVIAN HATES CANADA!!!” implying that they, too, are tired of waiting.